QUESTIONS

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a) Recurrence of use of various features of your solution.
b) How many customers cancel paying for and using your solution.
c) Variations in time spent in your solution by individual users as an engagement metric.

b) How many customers cancel paying for and using your solution: Churn rate measures the rate at which customers stop using or cancel their subscriptions to your product or service. It is a critical metric for understanding customer retention and the health of your customer base. High churn rates can indicate problems with customer satisfaction or product-market fit.

a) Recurrence of use of various features of your solution: This statement describes user engagement with specific features of your solution, but it doesn't directly relate to churn rate. Churn rate specifically focuses on customer attrition.

c) Variations in time spent in your solution by individual users as an engagement metric: Monitoring variations in time spent by users in your solution can be a valuable engagement metric, but it's not the same as measuring churn. Churn is concerned with the loss of customers, while time spent metrics relate to user activity and engagement within the solution.

QUESTIONS

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